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Often, hotel companies which manage multiple hotels will est

Often, hotel companies which manage multiple hotels will est

Often, hotel companies which manage multiple hotels will establish benchmarks for the productivity of variable staffing (man hours per unit sold) by identifying the most productive group of hotels. The companies will then use that benchmark to ‘incent’ the other hotels to achieve this level of performance. Under what circumstances might this benchmarking process be a bad idea, and why?

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